Shipping

UK, European and Worldwide shipping options available

We ship anywhere in the world. Delivery charges vary depending on destination.

All UK orders for clothing and/or accessories are sent by Royal Mail First Class Tracked Service and take 1-3 days for delivery.

Bikes can currently only be collected in store.

Never miss a home delivery again with our free Collect in Store service. Order online and collect your order when it’s convenient for you.

Process:
  1. Order online and select the shipping option: "Collect in Store"
  2. Velosport will confirm your order and notify you by email and/or text that your order is ready for pick-up
  3. Collect your goods when it is convenient for you

International Visitors & Collect in Store Purchases:

Velosport supports the VAT Retail Export Scheme. International travellers from outside the EU in most cases are able to claim the VAT back on their purchases. However, this can only be done in-store by completing a VAT 407 form.

  1. Purchase your goods online ensuring your delivery address is outside the EU and select the "Collect in Store" shipping option
  2. Upon collection, Velosport will provide you with and help you complete a VAT 407 form, which details:
    • Products purchased
    • Your contact details
    • Your credit card details that you would like your refund processed to
  3. Take the completed VAT 407 form, along with your receipt and goods to the customs desk at your departing port. HM Customs must stamp your form as without a HM Customs stamp your VAT claim will be invalid. An official freight forwarder waybill can also be accepted as proof of export
  4. Return the form to Velosport, where we will process your VAT refund and refund the appropriate amount directly to your credit card, less a small admin fee (£20 on refunds over £50, £5 if less)

Note: where VAT is not applied, it cannot be claimed back (i.e. such as certain goods including helmets and some food products).

Delivery ZoneSmaller items
*Only applies to smaller items (clothing, parts, or accessories) and excludes bulky items and bikes
**Certain remote postcodes within the UK are subject to a higher tariff
UK mainland£4.00
UK remote areas**£4.00
Channel Islands£4.00
Isle of Man£4.00
Delivery ZoneSmall clothing, parts, &/or accessories
Northern Europe£15
Åland Islands, Denmark, Estonia, Faroe Islands, Finland, Guernsey, Iceland, Isle of Man, Jersey, Latvia, Lithuania, Norway, Republic of Ireland, Svalbard and Jan Mayen, Sweden
Western Europe£15
Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands, Switzerland
Southern Europe£15
Albania, Andorra, Bosnia and Herzegovina, Croatia, Gibraltar, Greece, Italy, Macedonia, Malta, Montenegro, Portugal, San Marino, Serbia, Slovenia, Spain, Vatican
Delivery ZoneSmall clothing, parts, &/or accessories
Asia£25
Americas£25
Middle East & Africa£25
Australasia£30

VAT is removed for orders delivered outside of the European Union.

Some countries may charge you import tax for certain items. Velosport cannot advise on import tax and duty enquiries and is not responsible for any duty or customs charges which may arise from importing products into your country. You should contact your local tax office regarding import duties and custom charges.